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Healthcare & Clinical Operations Guide

Hospital OS Clinical Suite

A modern, unified Hospital Information System (HIS) connecting clinical care with Katixo's enterprise ERP backend. Explore complete module documentation covering the entire patient journey: from front-desk registration and OPD token calling to inpatient ward admissions, laboratory investigations, operation theatre scheduling, pharmacy dispensing, and cashless TPA insurance billing.

1. Module Overview: The Unified Hospital Information System

Katixo Hospital OS bridges the historical divide between medical software and commercial accounting. Clinical events (admissions, lab tests, medications administered, surgeries) automatically generate billing lines in the patient folio and post compound journals to the General Ledger with zero manual reentry:

Single UHID Patient Record

One Unique Hospital Identification (UHID) number connects lifetime OPD visits, IPD admissions, and lab results.

Auto-Accrual Billing

Daily bed rent, nursing charges, and doctor consultation fees auto-accrue to the patient folio at midnight.

ABDM & E-Prescription

Compliant with Ayushman Bharat Digital Mission (ABDM) guidelines for interoperable health records.

2. End-to-End Clinical Workflow (The 5-Stage Patient Journey)

  1. 1
    Reception Registration & OPD Token: Front desk captures patient demographics, creates the UHID, and issues an OPD consultation token. Token status displays live on the waiting room digital TV screen.
  2. 2
    Doctor Consultation (eRx): The physician calls the token, reviews medical history, records chief complaints, vitals, and diagnoses, and generates an electronic prescription with digital signature.
  3. 3
    Diagnostics & Pharmacy: Prescribed lab tests flow directly to the Pathology workstation for barcode accessioning; medicines flow to the Hospital Pharmacy for FEFO batch dispensing.
  4. 4
    Inpatient (IPD) Care: If hospitalization is required, the patient is assigned a ward/bed (General, Semi-Private, Deluxe, ICU). Nurses maintain electronic medication administration records (eMAR).
  5. 5
    Discharge & Final Billing: All bed fees, pharmacy issues, surgeries, and doctor visits consolidate into a unified itemized bill. Cashless TPA insurance pre-authorizations are settled in one click.

3. Clinical & Operational Modules

Front Desk

Patient Registration & Master Index

Manage patient demographics, UHID generation, emergency intake, biometric verification, and Ayushman Bharat ABHA linking.

Workflow: Go to Hospital > Patients > 'New Patient'. Enter full name, mobile, age/gender, and photo. Click 'Register' to generate the UHID and barcode wristband.
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Consultations

Outpatient Department (OPD) & Queue

Manage department schedules, doctor appointment slots, live TV token queue calling, vitals recording, and digital e-prescriptions.

Workflow: Issue a token from Reception > OPD. The consulting doctor clicks 'Call Token', reviews patient history, types clinical notes, and clicks 'Save & Print eRx'.
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Ward Care

Inpatient (IPD) & Bed Management

Interactive graphical bed board, admission records, nursing vitals charts, doctor round notes, and medical discharge summaries.

Workflow: From Patient Profile, click 'Admit to IPD'. Select Ward and Bed number. Daily room rent and nursing charges auto-accrue at midnight.
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Diagnostics

Laboratory & Pathology Management

Diagnostic test catalog, sample accessioning with barcode labels, lab technician result entry, pathologist authorization, and PDF report dispatch.

Workflow: Prescribed lab orders appear under Laboratory > Pending Samples. Barcode the vial, enter test parameters, pathologist signs off, and results sync to patient portal.
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Surgical Suite

Operation Theatre (OT) Scheduling

Surgical suite booking, PAC (Pre-Anaesthesia Check), surgeon/anaesthetist rostering, consumable usage tracking, and post-op recovery notes.

Workflow: Go to OT > 'Book Surgery'. Select OT room, primary surgeon, anaesthetist, and scheduled time. Track used surgical kits and implants for billing.
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Pharmacy

Hospital Pharmacy & Dispensary

Dispense doctor prescriptions with zero manual typing, FEFO batch lot picking, bed-side IPD medicine distribution, and crash cart replenishment.

Workflow: Open Pharmacy > 'Pending Prescriptions'. Search patient UHID. Katixo pulls the eRx lines, auto-picks available non-expired batches, and prints dosage labels.
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Finance & TPA

Hospital Billing, Packages & TPA Insurance

Multi-tier package billing, automated bed rent accrual, insurance TPA pre-authorization, co-pay tracking, and final discharge invoice generation.

Workflow: Open IPD Folio > 'Generate Final Bill'. Review consolidated bed rent, pharmacy items, and lab tests. Apply package rates or TPA co-pay, and record receipt.
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Developer & Microservices Architecture

JWT Scoped Context

Hospital OS operates alongside Katixo ERP via typed internal microservices:

Clinical Service Base:https://hospital.katixo.com/api/v1
ERP Business Service Base:https://api.katixo.com/api/v1